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Privacy & terms

What we hold, and what we say we do.

Plain language, on purpose. If anything here is unclear, ask us on WhatsApp and we will explain it rather than send you a longer document.

Draft for review · to be checked by BTI's legal adviser before publication
01

Who holds your information

Bangladesh Training Institute Limited, Sylhet, Bangladesh. We are the company responsible for any personal information you give us through this site, by email or on WhatsApp.

02

What we collect

If you contact us: your phone number or email, your name if you give it, and the contents of your conversation with us.

If you are a company contacting us from Japan or elsewhere: your company's name, your name and role, and your contact details.

If you attend an assessment: your qualifications, identification documents, assessment results and programme records.

We do not ask for anything we do not need for training, assessment or preparation for official tests.

03

Why we hold it

To answer your questions, to arrange and record your assessment, to run your programme, and to keep the records a licensed training institute is required to keep.

04

Who we share it with

The assessment and awarding organisations involved in certifying your qualification, where certification requires it.

We do not sell your information. We do not pass your details to recruiters, agents or employers without asking you first.

05

How long we keep it

Enquiries that do not proceed are deleted within twelve months. Candidate and certification records are kept for as long as we are required to keep them, and no longer.

06

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Message us and we will do it and confirm.

You can stop hearing from us at any time by telling us to stop. That is enough — no process required.

07

Terms of use — what we do

We provide vocational training, and preparation for assessments and official tests, to an international standard at our centre in Sylhet.

We are a training institute, not a recruiting agency. We do not recruit, place, sponsor or arrange visas.

We do not guarantee employment, an employer, a visa or any immigration outcome. Any onward work opportunity depends on you, on employers and on the authorities of the country concerned. Support after training is assistance only.

08

Terms of use — the programme agreement

Everything about a programme is set out for you in writing at your assessment, before you sign anything.

Refund arrangements are set out in the programme agreement you sign at enrolment, and explained to you in person before you sign.

Nothing on this site is a contract. The programme agreement you sign at enrolment is.

Questions about any of this

Message us and ask. If you want your data deleted, say so and we will delete it and confirm that we have.

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